Linda Fehrman

Expect stressful situations to happen when working in customer service. Your attitude while interacting with an upset customer goes a long way in calming the customer down. According to a customer service training manual used at Boise State…

Every day, workers around the world are exposed to different hazards, each of which can cause an accident, injury or even death. Workers can not only suffer physical injuries, but they can also suffer mental and emotional stress as a…

In any group setting, such as the office or the military, morale is important. Morale is the attitude of a group towards the work they are attempting. Positive morale keeps the group working in sync and efficiently. Negative morale can…

If you're having trouble staying awake at work, you're certainly not alone. Everyone gets tired at their job from time to time -- even those with "exciting" careers. Falling asleep at work is career suicide, so take advantage of a few…

Family friendly places to visit in San Diego, CA. All of the attractions listed above aside from Balboa park are on the pricy side so check out their web sites and figure out your costs before planning to go there. It cost my family of 5…

India is an amazing country. Everywhere you go, every city or town you visit will give you a surprise that you didn't expect. Not all of them pleasant! but every experience will make you look at the world you live in differently,…

As an Australian tourist commercial once said, we're here, where the bloody hell are you? Not the most subtle advertising ploy, but very true! Why haven't you been to Australia, we are waiting to be discovered Coming to Australia on…

I was born and raised in Milwaukee all my life. There are some great and interesting places that I enjoy doing here in Milwaukee and these are just some of things that I like to go and to enjoy in my spare time. 1.…

Traveling alone can be an intimidating idea to a lot of people. Many worry that they will be unsafe or lonely if they travel alone. This doesn't have to be the case. The tips below were honed from years of traveling alone, and meeting the…

Springtime in the Great Smoky Mountains is nothing short of spectacular. From late March to mid-May, stunning wildflowers form a colorful carpet in the valleys and mountainsides. Here's a guide finding some of the most spectacular displays.…