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Fun Customer Service Training
Employees' attitudes can directly impact a business. Customers treated carelessly by frustrated workers or with indifference probably won't return. One fun way
Tory Stearns
Tory has been writing for over 10 years and has built a strong following of readers who enjoy his unique perspective and engaging writing style. When he's not busy crafting blog posts, Tory enjoys spending time with his friends and family, traveling, and trying out new hobbies.
Legal
Inheritance Tax Estate Planning
Technically speaking, an inheritance tax is different from an estate tax. The latter is a tax on a decedent's gross estate, while the former is levied against t
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How to Write a Proper Business Email
Communication in the workplace is essential, and email makes communication simple. Most people use business emails regularly in their jobs while some people dep
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How to Head an Email Letter to Someone
Email letters have nearly replaced hard copy letters in the professional world. If you're sending professional email letters, especially if you send them as par
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How to Write a Business Meeting Email
When you run an office community, it's important to make sure all of its denizens are on the same page. Meetings can bring every employee into a conversation ab
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The Etiquette of Meeting Minutes
Unlike the business world a few decades ago, meeting minutes are no longer taken by administrative assistants in most cases but rather by an attendee of the mee
Legal
Who Needs Probate Court?
Although most people have heard reference to a probate court, many individuals do not know all of the primary functions of this type of court. The fact is that
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Office Telephone Etiquette for Phone Calls
The office phone is one of the most essential tools for conducting business. Yet many employees do not know the basics of telephone etiquette. Because callers c
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Marriage & Family Therapy Ethics
Family and marriage therapy serves an important role in the health of families’ and couples’ relationships. Patients put their trust in their therapists, and tr
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How to Choose a Professional Font Type
Typing professional letters, publications or resumes can be difficult enough, without having to worry about which type of font to use. You will want your docume
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How to Earn Respect From Your Boss
If you want your boss to respect you, you have to show him that you are an asset to the team. This does not mean you should be a doormat. It simply means you ha
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How to Show Respect to Employees
Being a boss is not always easy. There are so many factors and variables that employers have to take into account on a day-to-day basis, it's easy to forget som