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Careers

Detailed information, how to guides, research and tips about careers.

Morale Boosting Ideas

When employee morale has hit a critical low, the feeling in the office can be heavy. You may notice more absences and slipping performances. Employees who feel overextended and underappreciated need to be reassured that their contributions…

How to Handle Conflicts in Call Centers

Working in a call center carries the risk that an employee will encounter conflict with a customer. Employees cannot control how customers will react during phone calls. A customer could be upset or irate when she telephones the call center…

How to Raise Group Morale

Boost group morale and you will improve relationships and form a more cohesive and stronger-functioning team. You can affect efficiency in the workplace, success in sports, ability in fundraising and group volunteer efforts. Stressful…

How to Maintain Your Poise

Late Hall-of-Fame football coach Paul Brown once said: "The key to winning is poise under stress." This is as true on the football field as it is at work, in the boardroom or in any situation that requires leadership. Staying poised in…